About Willow Properties
Willow Properties has served Pierce County since 1987 from Lakewood, managing single-family homes, townhouses, duplexes, condos, small apartment communities and HOAs in Tacoma, University Place, Steilacoom, Parkland, DuPont and Spanaway, with marketing, screening, rent collection, maintenance and financial reporting.
In their words: “We conduct surveys upon move-in and move-out that include documentation of the property’s condition and ensure all maintenance issues are addressed in a timely manner.”
Review summary: Most reviewers, largely tenants, describe kind, responsive staff, clear communication and timely maintenance, though a few report steep move-out charges.
Years in business from the company's website: “Willow Properties is a premiere property management company serving the Pierce County area since 1987.”
Written by our team from the company's Google listing and website.
What we checked
- Google listing open, checked October 2026
- Manages rentals for other owners (our property-manager check)
- Website read on October 29, 2026
- Newest Google review: July 31, 2026
Not checked by us
- Washington license records (coming soon)
- Memberships: taken from the company's website
- Fees and contract terms: ask for a written quote
- Insurance
- Service quality beyond Google reviews
No company pays to be listed or ranked. How we choose companies
At a glance
Property types
- Single-family homes
- Townhouses
- Duplexes
- Condos
- Small apartment communities
- Hoas
Services
- Marketing
- Tenant screening
- Rent collection
- Maintenance
- Financial reporting
- HOA/condo management
Areas served
- Pierce County
- Tacoma
- University Place
- Steilacoom
- Parkland
- Lakewood
- DuPont
- Spanaway
- Puyallup
From the company's website, checked October 29, 2026.
How they work with owners
- Owner statements
- “At Willow Properties I make sure your bills are paid, your statements are uploaded or mailed and your funds are disbursed timely.” Source
- NARPM member (says its website)
- “For the last 20 years we have also been active members of the NARPM (National Association of Residential Property Managers) and stay current on the latest property management industry trends.” Source
Copied word for word from the company's website, read October 29, 2026. Memberships are as the company states them; we have not checked them with the association.
Office and hours
9527 Bridgeport Way SW, Lakewood, WA 98498
| Monday | 10:00 AM – 12:00 PM, 1:00 PM – 3:30 PM |
| Tuesday | 10:00 AM – 12:00 PM, 1:00 PM – 3:30 PM |
| Wednesday | 10:00 AM – 12:00 PM, 1:00 PM – 3:30 PM |
| Thursday | 10:00 AM – 12:00 PM, 1:00 PM – 3:30 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Hours from Google. Call ahead to confirm.
Google rating
Topics reviewers mention
- Rent 46
- Timely maintenance 6
- Responsive staff 4
- Inspections 3
- Renter experience 3
- Kind staff 2
- Smooth process 2
- Affordable rent 2
- Professional team 2
- Clear communication 2
Source: Google. Newest review July 31, 2026. We show counts only, never review text. Read the reviews on Google
Questions about Willow Properties
Where is Willow Properties located?
Willow Properties's office is at 9527 Bridgeport Way SW, Lakewood, WA 98498.
How long has Willow Properties been in business?
Since 1987, about 39 years. Its website says: “Willow Properties is a premiere property management company serving the Pierce County area since 1987.”
How much does Willow Properties charge?
Willow Properties does not publish its fees on its website. Ask for a written quote that lists the monthly fee, leasing fee and any other charges.
Which areas does Willow Properties serve?
Its website lists Pierce County, Tacoma, University Place, Steilacoom, Parkland, Lakewood, DuPont, Spanaway and Puyallup.
What does Willow Properties manage?
Property types: single-family homes, townhouses, duplexes, condos, small apartment communities and HOAs. Services: marketing, tenant screening, rent collection, maintenance, financial reporting and HOA/condo management. From the company's website.
Is Willow Properties a NARPM member?
Willow Properties's website says so: “For the last 20 years we have also been active members of the NARPM (National Association of Residential Property Managers) and stay current on the latest property management industry trends.” NARPM is the National Association of Residential Property Managers. We have not checked this with NARPM.
What do Google reviewers say about Willow Properties?
Willow Properties has a 2.8 rating from 97 Google reviews. Most reviewers, largely tenants, describe kind, responsive staff, clear communication and timely maintenance, though a few report steep move-out charges.
How do I get a quote from Willow Properties?
Use Request a free quote on this page. Your request goes only to Willow Properties. It is free and there is no obligation.
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Lakewood's typical asking rent was $1,734 in September 2026 (+1.6% in a year, Zillow). See the Lakewood rental market