TouchPoint Property Management

Property management company in Charlotte, NC

100+ Google reviews
4.5 (831 Google reviews)
(704) 443-7470Website Google profile

About TouchPoint Property Management

TouchPoint Property Management is a Charlotte company managing single-family homes in Mecklenburg County, with leasing, tenant placement, rent collection, financial reporting and evictions.

In their words: “We don't use a one-size-fits-all approach for our rental properties.”

Review summary: Reviewers often mention quick responses, a smooth application process and thorough, responsive staff.

Written by our team from the company's Google listing and website.

What we checked

  • Google listing open, checked October 2026
  • Manages rentals for other owners (our property-manager check)
  • Website read on November 4, 2026
  • Newest Google review: November 1, 2026

Not checked by us

  • North Carolina license records (coming soon)
  • Fees and contract terms: ask for a written quote
  • Insurance
  • Service quality beyond Google reviews

No company pays to be listed or ranked. How we choose companies

At a glance

Property types

  • Single-family homes

Services

  • Leasing
  • Tenant placement
  • Rent collection
  • Financial reporting
  • Evictions
  • Compliance
  • Maintenance

Areas served

  • Charlotte
  • Mecklenburg County

From the company's website, checked November 4, 2026.

How they work with owners

Homes managed
“Currently, our company manages around 450 units.” Source
Time to lease
“We start marketing for new tenants 14 days before a tenant leaves to ensure low vacancies” Source
Owner payments
“Assuming we have collected rent, we process all of your expense payments to vendors, and then Our Team pays/disburses money to Owners on the 2nd Friday of every month.” Source
Owner statements
“We process payments, disburse earnings & generate monthly statements.” Source

Copied word for word from the company's website, read November 4, 2026.

Office and hours

6404 Carmel Rd #201, Charlotte, NC 28226

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed

Hours from Google. Call ahead to confirm.

Google rating

4.5831 reviews
5 stars705
4 stars27
3 stars4
2 stars9
1 star86

Topics reviewers mention

  • Quick response 42
  • Application process 34
  • Fees 25
  • Responsive staff 22
  • Smooth process 19
  • Thoroughness 16
  • Response time 13
  • Tenant placement 12
  • Maintenance team 6
  • Informative staff 4

Source: Google. Newest review November 1, 2026. We show counts only, never review text. Read the reviews on Google

Questions about TouchPoint Property Management

Where is TouchPoint Property Management located?

TouchPoint Property Management's office is at 6404 Carmel Rd #201, Charlotte, NC 28226.

How much does TouchPoint Property Management charge?

TouchPoint Property Management does not publish its fees on its website. Ask for a written quote that lists the monthly fee, leasing fee and any other charges.

Which areas does TouchPoint Property Management serve?

Its website lists Charlotte and Mecklenburg County.

What does TouchPoint Property Management manage?

Its website says: “Currently, our company manages around 450 units.” Property types: single-family homes. Services: leasing, tenant placement, rent collection, financial reporting, evictions, compliance and maintenance. From the company's website.

What do Google reviewers say about TouchPoint Property Management?

TouchPoint Property Management has a 4.5 rating from 831 Google reviews. Reviewers often mention quick responses, a smooth application process and thorough, responsive staff.

How do I get a quote from TouchPoint Property Management?

Use Request a free quote on this page. Your request goes only to TouchPoint Property Management. It is free and there is no obligation.

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Charlotte's typical asking rent was $1,729 in September 2026 (+1.1% in a year, Zillow). See the Charlotte rental market

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